Return Policy

Kazi Star, we accept product returns only under valid conditions such as damaged items, wrong delivery, or manufacturing defects. Customers must request a return within 3–7 days of receiving the product. Returned items must be unused, in original condition, and with full packaging and invoice. After inspection and approval, eligible items may be replaced or refunded depending on availability. Shipping costs for returns are applicable as per the situation. Custom-made, used, or installed products are not eligible for return. For any return requests, please contact our support team.