Welcome to Unique Tools & Engineering (UTE). By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing any order.

 

1. Website Usage: By using this website, you confirm that you are legally capable of entering into binding agreements. You agree to use this website only for lawful purposes and not for any fraudulent or illegal activities.

 

2. Product Information: We aim to provide accurate product details, specifications, and pricing. However, errors may occur. We reserve the right to update, modify, or correct any information without prior notice.

 

3. Orders & Confirmation:

  • All orders are subject to confirmation and availability.
  • We reserve the right to accept or cancel any order at our discretion.
  • Incorrect or incomplete customer information may result in order cancellation.

 

4. Pricing Policy:

  • All prices are listed in Bangladeshi Taka (BDT).
  • Prices may change without prior notice due to market conditions or supplier updates.
  • The final price will be confirmed at the time of order.

 

5. Payment Terms:

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Mobile Banking (bKash / Nagad / Rocket)

Advance payment may be required for special or bulk orders.

 

6. Delivery Policy:

  • Delivery is available across Bangladesh.
  • Standard delivery time: 1–7 working days.
  • Delivery time may vary depending on product type and location.
  • Large industrial orders may take additional time.

 

7. Return & Cancellation

  • Orders can be cancelled before shipment only.
  • Return is accepted only under valid conditions (damaged or wrong product).
  • Please refer to our Return & Refund Policy for full details.

 

8. Intellectual Property: All website content, including text, images, logos, and product information, belongs to Unique Tools & Engineering (UTE). Unauthorized use is strictly prohibited.

 

9. Limitation of Liability: We are not responsible for any indirect or consequential damages arising from the use of our products or services.

 

10. Policy Updates: We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

 

11. Contact Information: For any questions regarding these Terms & Conditions, please contact our support team through official channels.